Looking for the best alternative to Richpanel?
Save upwards of 300% when you switch to Supermoon. Supermoon is the CX platform built for modern, AI-first Shopify brands. If you’re tired of bloated interfaces, expensive agent-based pricing, and limited automation, it’s time to switch.
Trusted by fast-growing Shopify brands like yours
Supermoon vs Richpanel:
10+ reasons to take the leap
Integrations
Facebook
Instagram
Whatsapp
Email
Live Chat
Shopify
Phone
In Beta
Shopify Integration
Order Edits & Cancellations
Discount Codes
AI
Real-time sentiment analysis
AI Contact Form
AI Macros
Fully Automated Email Responses
Conversational AI Chatbot
AI Summaries
AI Translations
Pricing
Starting Plan
$19/mo
$89/mo
Ticket Limit
Agent Limit
Here’s why top 8-figure Shopify brands love Supermoon
Simplicity
Supermoon stands out because we offer a refreshing, intuitive system that makes sense in a world full of complex software and long onboarding processes. The interface is clean, easy to navigate, and built to help you save time from day one.Affordability
You pay only for what you use. There is no per-agent pricing and no caps on users, tickets, or responses, just pure AI-powered performance priced for growing teams.Built for Shopify stores
Supermoon is the best AI-native customer support platform that’s custom-built for stores running on Shopify. View customer order history, LTV, and tracking info, and issue refunds or discounts without leaving the conversation.AI that’s core to the platform
AI isn’t an afterthought here. From auto-replies to sentiment analysis, your entire support workflow gets smarter when you switch to Supermoon.Don’t just take our word for it
Help people just get their answers more quickly.
"We implemented Supermoon Smart Contact Form on our website as a way to optimize our customer service to help people just get their answers more quickly."
Marco - Owner / FounderMethodical Coffee
70% Average issues submitted using Supermoon Smart Contact Form
Monday morning chaos, gone.
"Supermoon has cut our Monday morning chaos for customer service in half. I used to spend three to four hours just getting things in order, and that’s down to two hours max."
Molly - Head of Customer ServiceMaritime Supply Co.
50% Reduction in time spent using Supermoon AI Email Assistant
3 to 5 hours saved—every week.
"Having the Shopify info in Supermoon is one of my most helpful parts. It allows me to automatically make decisions about how I need to answer a question."
Daniel - Sales & Marketing Waves Custom
3–5 hrs saved every week using Supermoon Smart Contact Form
Supermoon is everything Richpanel isn’t
No tickets. No per-agent billing. No messy UI.
Just your support team—amplified by AI.